About Us

Our strength lies in our team’s commitment to providing unrivalled excellence in service; identifying our customers’ requirements, maintaining regular contact and reviewing their needs. Sigma provide on-site training for your users and hotline support 24/7.

Our vision:

Understand our customers' business and fulfil their communications needs
Ensure our customers receive support at all times
Robustly monitor our service to ensure we continue to meet our customers’ needs
Our team is passionate about providing optimal products and the best customer service available in the industry

The PEOPLE BEHIND SIGMA

Mark Ellis

With more than 15 years experience, Mark has a detailed knowledge of the telecoms industry, ranging from traditional call recording through to the latest, most cutting edge technology.

Mark founded Sigma VS in 2005, with the clear aim of providing bespoke telephony solutions that can be rapidly developed and deployed into businesses.

Mark began his career setting up the European operations for a traditional call recording company. Subsequent senior positions within the sector, including high end consultancy, developed a comprehensive understanding of the industry.

Doug McKinnon

With more than 20 years experience in the insurance industry, Doug has an extensive knowledge of the insurance claims area. He was a claims Director for an insurance company, as well as being a Director of the Motor Insurance Bureau (MIB).

Doug has a strong entrepreneurial spirit and has been a key figure in the conception of several businesses.

Doug joined Sigma VS in 2006 and has not only been instrumental in the development of the business, but also in its’ continued success.

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