Call recording solutions that give you the freedom to record conversations automatically or at the touch of a button, without the need for you to purchase expensive recording equipment

So much business done today is over the phone. Missing details from an important conversation could prove disastrous. Some businesses also have a legal/regulatory requirement to record calls.

Sigma Call Record gives you the freedom to record conversations at the touch of a button or automatically, and there's no need for you to purchase expensive recording equipment.

Sigma Call Record can reduce the risk of missing details from important calls, allowing you to record conversations without the need to purchase expensive on-site recording equipment.

Our network based solution gives you the ability to record in and out-bound calls in three formats:

• All Calls
• On Demand
• By Percentage

Upon completion of a call, the recording is converted into an audio file which can be retrieved in two ways. It can be e-mailed to a dedicated account or stored online using our audio server.

The Sigma Call Record solution helps meet the latest regulatory requirements for businesses within the following industries:

• Financial Services
• Insurance
• Legal
• Travel

In these businesses, advice is accountable and details can have major consequences. In fact, sooner or later, it is expected that any organisation who conducts business over the phone will be required to record all incoming calls. We will work with you as an integral part of your team to design and implement the best call record solution for your business.

The benefits

1. Call Recording can be deployed on both inbound and outbound telephone calls.
2. Use call recordings for training/quality control purposes.
3. Use call recordings to resolve business disputes.
4. Recordings are stored in the most cost-effective manner.
5. Low cost solution which can be rapidly deployed.