Case Studies

Autorestore logo

"Sigma is a great company to deal with - from billing to support, it's all faultless"

- Patrick Dignan, Customer Experience Director, Autorestore®

Autorestore® is a specialist mobile accident damage repair company set up four years ago by Autoglass® and is part of Belron® International, the world's leading glass repair and replacement business. Sigma Replay  provided a flexible and robust call recording solution to meet their needs. View the full case study here 

"The range and flexibility of the solutions offered by Sigma is excellent and is supported by something rare these days - Good old fashioned customer service. Their speed of response to any query or problem is exceptional by any standard. They are always contactable and keep in touch until any issues are resolved."

- Mark Somers, Commercial Director, Global Response Ltd

  

  

  

"After working in Call Centres and IT Management for the last 15 years, Sigma have provided a truly radical yet reliant way of dealing with day to day telephony requirements."

- Adrian Dorey, Telecoms Manager.

Provident Financial plc was founded in 1880 to provide responsible lending in the West Yorkshire area. Vanquis Bank is a subsidiary of Provident Financial plc and offers visa credit cards to the UK market. View the  full case study here