Andrea attended the Top 50 conference held at Glazier Hall on the 19th November.
The programme was filled with speakers from some of the best performing call centres in the country. There was a host of practical information and tips from the coal face, as well as the opportunity to chat to call centre managers to share ideas and best practice.
A very valuable conference and we recommend that you take advantage of the downloads on the Top 50 website: http://www.top50callcentres.co.uk/conference |
