Using proven technology adopted by leading brands, MultiSend provides you with a highly interactive web-based messaging service that allows you to create and send personalised message via SMS, MMS and e-mail – from one single platform.

MultiSend is fully scalable. Whether you have an audience of hundreds or millions, you can personalise each message or response, automating the process so that communication can be fast, frequent and incredibly cost-effective.

 

Customer Benefits:

Customer Services – Deliver the best levels of service possible

• Instant feedback to appointment and payment reminders, or announcements
• Personalised messages makes customers feel more valued
• Reduced burden on call centre staff
• Process efficiencies

 

Marketing – Engage your customers and achieve results

• Improve response rates and deliver measurable results
• Ease of use and low cost allows you to achieve more from your market resources
• Greater customer insight, feedback and data collection
• Enhanced customer experience leads to improved retention, relationships and loyalty
• Efficiency gains through integration with back office systems

 

The MultiSend product suite offers you a solution to meet all your interactive messaging needs, allowing your business to evolve effortlessly in a challenging and rapidly changing business environment.

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