"Autoglass has been dealing with Sigma for the past 3 years in relation to Call Recording and line rental. I have always found them to be professional, easy to deal with and extremely flexible. If you have an issue no matter what time of the day there is always somebody at the other end of the phone to solve it as this is extremely important when managing a Call Centre."
Stellina Clarke, Contact Centre Manager, Autoglass Ireland
"Sigma is a great company to deal with - from billing to support, it's all faultless."
Patrick Dignan, Customer Experience Director, Autorestore®
Sigma Replay provided a flexible and robust call recording solution Autorestore® a specialist mobile accident damage repair company set up four years ago by Autoglass®, part of Belron® International, the world's leading glass repair and replacement business.
"We chose Sigma as we had a business critical need to record all calls so that we could meet our regulatory compliance obligations and our customer service commitments. We would not hesitate to recommend Sigma’s services to any other company."
Lee Brown, Operations Director, Freedom to Insure
"Having worked in call centres and IT management for the last 15 years, I have found Sigma provide a truly radical yet dependable way of dealing with day-to-day telephony requirements."
Adrian Dorey, Telecoms Manager, Vanquis Bank
Sigma provided a complete network telephony solution to Vanquis Bank, a subsidiary of Provident Financial plc offering visa credit cards to the UK market. Provident Financial plc was founded in 1880 to provide responsible lending in the West Yorkshire area.